SAFEGUARDING POLICY STATEMENT
MPSK8 acknowledges the duty of care to safeguard
and promote the welfare of children and is committed to ensuring safeguarding practice
reflects statutory responsibilities, government guidance and complies with best practice requirements.
The policy recognises that the welfare and interests of children are paramount in all
circumstances. It aims to ensure that regardless of age, ability or disability, gender
reassignment, race, religion or belief, sex or sexual orientation, socio-economic
background, all children
* have a positive and enjoyable experience of skating at many venues in a safe and child centred environment .
* are protected from abuse whilst participating in Roller Skating, Rink Hockey, Roller
Hockey or outside of these activities.
MPSK8 acknowledges that some children, including disabled children and young people
or those from ethnic minority communities, can be particularly vulnerable to abuse and we
accept the responsibility to take reasonable and appropriate steps to ensure their welfare.
MPSK8 acknowledges the duty of care to safeguard
and promote the welfare of children and is committed to ensuring safeguarding practice
reflects statutory responsibilities, government guidance and complies with best practice requirements.
The policy recognises that the welfare and interests of children are paramount in all
circumstances. It aims to ensure that regardless of age, ability or disability, gender
reassignment, race, religion or belief, sex or sexual orientation, socio-economic
background, all children
* have a positive and enjoyable experience of skating at many venues in a safe and child centred environment .
* are protected from abuse whilst participating in Roller Skating, Rink Hockey, Roller
Hockey or outside of these activities.
MPSK8 acknowledges that some children, including disabled children and young people
or those from ethnic minority communities, can be particularly vulnerable to abuse and we
accept the responsibility to take reasonable and appropriate steps to ensure their welfare.
As part of our safeguarding policy MPSK8 will
*promote and prioritise the safety and wellbeing of children and young people
*ensure everyone understands their roles and responsibilities in respect of
safeguarding and is provided with appropriate learning opportunities to recognise,
*identify and respond to signs of abuse, neglect and other safeguarding concerns
relating to children and young people
* ensure appropriate action is taken in the event of incidents/concerns of abuse and
support provided to the individual/s who raise or disclose the concern
*ensure that confidential, detailed and accurate records of all safeguarding concerns
are maintained and securely stored
* prevent the employment/deployment of unsuitable individuals
*ensure robust safeguarding arrangements and procedures are in operation.
*promote and prioritise the safety and wellbeing of children and young people
*ensure everyone understands their roles and responsibilities in respect of
safeguarding and is provided with appropriate learning opportunities to recognise,
*identify and respond to signs of abuse, neglect and other safeguarding concerns
relating to children and young people
* ensure appropriate action is taken in the event of incidents/concerns of abuse and
support provided to the individual/s who raise or disclose the concern
*ensure that confidential, detailed and accurate records of all safeguarding concerns
are maintained and securely stored
* prevent the employment/deployment of unsuitable individuals
*ensure robust safeguarding arrangements and procedures are in operation.
The policy and procedures will be widely promoted and are mandatory for everyone
involved in MPSK8.
Failure to comply with the policy and procedures will be addressed
without delay and may ultimately result in dismissal/exclusion from the organisation.
Monitoring
The policy will be reviewed a year after development and then every three years, or in the
following circumstances:
*changes in legislation and/or government guidance
*as required by the Local Safeguarding Children Board, UK Sport and/or Home
Country Sports Councils and England Rink Hockey.
* as a result of any other significant change or event.
(Last reviewed by Paul Eite, April 2nd 2024)
involved in MPSK8.
Failure to comply with the policy and procedures will be addressed
without delay and may ultimately result in dismissal/exclusion from the organisation.
Monitoring
The policy will be reviewed a year after development and then every three years, or in the
following circumstances:
*changes in legislation and/or government guidance
*as required by the Local Safeguarding Children Board, UK Sport and/or Home
Country Sports Councils and England Rink Hockey.
* as a result of any other significant change or event.
(Last reviewed by Paul Eite, April 2nd 2024)
Complaints Policy
We acknowledge that, no matter how hard we try to do our best, mistakes sometimes occur and we may occasionally not give our Employees, Volunteers or Clients the high quality of service that they properly expect from us.
We welcome, in those situations, being told that this has happened in the form of a Complaint.
When this occurs, which should be rarely, we will make every effort possible to quickly and efficiently remedy the problem, acknowledging directly our responsibility to correct errors, and doing so without compromising the rights and expectations of our Employees, volunteers or Clients.
We incorporate everything we learn from addressing a Complaint to make our future quality of service better and to avoid similar problems from happening in the future.
MPSK8 pledge to address Complaints:
Swiftly: We will acknowledge, within 7 working days of their receipt, the existence of the complaint, and strive to investigate and resolve the problem within 21 working days, hopefully to the satisfaction of the complainant.
Efficiently: The owners of the business will personally take charge of the investigation of the complaint and directly communicate with the complainant to attempt to resolve the problem without delay.
Transparently: Documentation will be kept of the full results of the investigation and provided to the complaining party.
Honestly: If we have made an error or mistake, we will frankly acknowledge it. If our service was deficient in any way that was within our reasonable control, we will do our utmost to ensure that the complaining party does not suffer the consequences.
If you have a Complaint, please communicate with the MPSK8 Management via Email at skate@mpsk8.club or telephone on 07541 545 386.
We acknowledge that, no matter how hard we try to do our best, mistakes sometimes occur and we may occasionally not give our Employees, Volunteers or Clients the high quality of service that they properly expect from us.
We welcome, in those situations, being told that this has happened in the form of a Complaint.
When this occurs, which should be rarely, we will make every effort possible to quickly and efficiently remedy the problem, acknowledging directly our responsibility to correct errors, and doing so without compromising the rights and expectations of our Employees, volunteers or Clients.
We incorporate everything we learn from addressing a Complaint to make our future quality of service better and to avoid similar problems from happening in the future.
MPSK8 pledge to address Complaints:
Swiftly: We will acknowledge, within 7 working days of their receipt, the existence of the complaint, and strive to investigate and resolve the problem within 21 working days, hopefully to the satisfaction of the complainant.
Efficiently: The owners of the business will personally take charge of the investigation of the complaint and directly communicate with the complainant to attempt to resolve the problem without delay.
Transparently: Documentation will be kept of the full results of the investigation and provided to the complaining party.
Honestly: If we have made an error or mistake, we will frankly acknowledge it. If our service was deficient in any way that was within our reasonable control, we will do our utmost to ensure that the complaining party does not suffer the consequences.
If you have a Complaint, please communicate with the MPSK8 Management via Email at skate@mpsk8.club or telephone on 07541 545 386.
HEALTH AND SAFETY STATEMENT OF INTENT
1. MPSK8 strives to take strict measures to monitor and control Safety and Health as an integral part of running our business operation.
2. We will, so far as it is possible:
a. Make sure that all working practices and work equipment are safe and that they do not pose a risk or hazard to Safety and Health.
b. Make sure that needed measures are carried out to safely use, store, and transport all substances and materials.
c. Give all needed training, supervision, instruction and information to make sure that all employees have a working environment that does not endanger their Health or Safety.
d. Control all workplaces, equipment and utilized transport in a condition that is safe and free from Health and Safety risks
e. Make sure that employees have access to adequate facilities to safeguard their welfare
f. Take measures to protect the Health and Safety of visitors, contractors and any members of the public who could be impacted by our operations
g. Give employees all needed information concerning procedures and services to protect their Health and Safety and the Health and Safety of others, and, when needed, consult with them to improve how our company handles these issues.
h. Make sure that all employees carry out their Health and Safety responsibilities and work with management to carry out this policy
i. Monitor how this policy is carried out in the workplace.
MPSK8 will also regularly review this policy to see if any changes are needed.
1. MPSK8 strives to take strict measures to monitor and control Safety and Health as an integral part of running our business operation.
2. We will, so far as it is possible:
a. Make sure that all working practices and work equipment are safe and that they do not pose a risk or hazard to Safety and Health.
b. Make sure that needed measures are carried out to safely use, store, and transport all substances and materials.
c. Give all needed training, supervision, instruction and information to make sure that all employees have a working environment that does not endanger their Health or Safety.
d. Control all workplaces, equipment and utilized transport in a condition that is safe and free from Health and Safety risks
e. Make sure that employees have access to adequate facilities to safeguard their welfare
f. Take measures to protect the Health and Safety of visitors, contractors and any members of the public who could be impacted by our operations
g. Give employees all needed information concerning procedures and services to protect their Health and Safety and the Health and Safety of others, and, when needed, consult with them to improve how our company handles these issues.
h. Make sure that all employees carry out their Health and Safety responsibilities and work with management to carry out this policy
i. Monitor how this policy is carried out in the workplace.
MPSK8 will also regularly review this policy to see if any changes are needed.
MPSK8 Limited is a registered company in England & Wales, Registration Number 15681506
© 2024 All Rights Reserved.
© 2024 All Rights Reserved.